Refund Policy
Due to the nature of our digital IPTV service, all sales are final and non-refundable once the activation is completed and access credentials are delivered.
We encourage all customers to read the service details carefully before purchasing. If you are unsure, you may contact us to request a short test before placing an order.
In rare cases where a technical issue prevents activation or service delivery (and is confirmed by our technical team), we may review your case and offer compensation or a partial refund at our discretion.
We do not offer refunds for:
In rare cases where a technical issue prevents activation or service delivery (and is confirmed by our technical team), we may review your case and offer compensation or a partial refund at our discretion.
Device incompatibility (please check compatibility before ordering)
Poor internet connection or speed
Misuse of the service (e.g. trying to share on multiple devices)
Change of mind after activation
Third-party app issues or app removal
Need Help?
Our support team is available 24/7 to assist you with setup, troubleshooting, or delivery questions.